Refugee Solution - Refugee Management Systems - Helping Agencies Help Others

(281)-826-1761 [email protected]

Oct 14

Refugee Solution

Fixes Week of 10/14

1. Client name issue when viewing a case.

2. The mask is not working on finance/expenseRequest

3. Any validation doesn't work on any screen that has the right pane

4. Referrals are only being allowed from program directors or the R&P caseworker. It should allow any assigned caseworker (not just default program) to refer - added logic to explain to user if they weren't responsible for the case or if they submit a refer without selecting a program.

5. Employment report issue, I have a case that is in R&P and Employment. I’ve added job placement data and it doesn’t appear on the report. - changed report to use employment enrollment date instead of date of arrival, labeled the form to clearly say that now. Also found issue with grouping phone numbers.

6. Job placement needs to check for employment enrollment- done, if not enrolled in employment takes them to refer screens and tell user why.

7. Enrolled a case in employment before being enrolled in a default program - fixed if not in default program takes user to arrival screen and gives a message.

Oct 04

Refugee Solution

Fixes week of 10/4

1. finance/disbursementReport need totals at the bottom for entire report

2. issue with donation accounts not having a balance.

Total Records: 12 Total Pages: 3

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Testimonials

Refugee Management System (RMS) Software made significant improvements to our documentation process and minimized Case Managers’ time on completing required paperwork. The new software allows staff to manage client needs and field work more effectively and in a timely manner.

Whether you are single, dual or tri agency affiliate RMS can meet your program needs. The software allows you to keep track of flex fund expenses easily and accurately with the ability to know how much flex funds are available at any given time to spend on most vulnerable refugees. Jonathan and Steve are very easy to work with and have a thorough understanding of the Refugee Resettlement Program. I strongly recommend this software to all resettlement agencies."

- Ali Al Sudani, Director of Refugee Services Interfaith Ministries for Greater Houston

The Alliance’s customized Refugee Management System (RMS) Software is the result of ongoing collaboration among our directors, resettlement staff, and the software developers. Jonathan and Steve are very knowledgeable about refugee resettlement and this new software will help guarantee accurate, accessible data for documenting services and monitoring expenses. Managers can track and follow up on core services delivery in near real-time. Through RMS, the Alliance’s diverse range of refugee support programs (ESL, Drivers Education, Employment, Case Management, Asset Building, Vocational Training, etc.) will now be more fully integrated with our core Resettlement program.
The Refugee Solutions team takes a value-added approach that goes beyond basic data collection. We now have a wealth of quality data that can be accessed by program managers and the resource development team to enhance our agency’s strategic planning. Another important feature is the internal notifications, which help programs communicate quickly and seamlessly with each other. Jonathan and Steve have built a user-friendly database that lets us spend more time on delivering quality services to refugees. I am very happy with RMS’s strong performance and look forward to collaborating over the long-term on new features and updates."

- Miriam Diria, Director of Operations Alliance for Multicultural Community Services

Contact Info

Address:

15151 Heron Meadow Ln, Cypress TX 77429

Email:

[email protected]

Phone number: