Volunteers now add to the value of a case in RMS

We have release our new volunteer management module. Using this you can track your volunteer efforts to add value to a case.

With our module you can:

  • manage volunteer interests
  • create volunteer availability
  • creates notes and rank the performance of a volunteer
  • track the service log for both time and mileage.

Volunteer Console screen example:


New Reports 2Q 2016

Announcements, Feature Enhancements

We've created some new reports for all of customers:

1. Activity Log - RMS now keeps track of every click in the system so you can see who did what. Currently the activity is tracked for the past 30 days.

2. Enrollment - Allows you to select any program and a date range to see what enrollments were processed. 

3. Job Placement Report - Find who getting a job for the date range selected.

Just more reasons we are the leading Refugee Case Management system.

New Features Released (2Q 2016)

Announcements, Feature Enhancements

We've added a few new features:

  1. Referral comments - When referring a client the users performing the referral can now add a comment. The program manager processing the referral can use this information during the enrollment process.
  2. Add/Delete Documents - Documents can be added and deleted from an enrollment. For example during program enrollment all language versions of documents are populated to a case. A case worker can now removed unneeded documents that have languages that do not pertain to the case. Caseworkers can also add a document if they need and extra copy of a document for whatever reason. This puts your agency another step closer to full electronic case management.
  3. Language levels - There is now an unknown option for language comprehension level.
  4. Case Contact - There is now select a county when creating contact information for a case. While working on adding county we went ahead and added the contact screen as part of the case creation wizard.
  5. Arrival Report - On the Arrival report there is now an extra option on the arrival status named Enrollment, this means you can filter the arrival report based on the date someone was enrolled into a program. This helps programs that a downstream from R&P to see when a case was enrolled in the program they manage
  6. Assurance Date - There is now an optional assurance date that can be populated as part of the case data.
  7. Release First Payment when creating a recurring expense - when creating a recurring expense the first payment was already released into the approval process, we've added a checkbox in the event that the requestor doesn't want to released that first expense just yet.
  8. Dashboard - We've also release an Alpha version of our new dashboard.

refugee management system dashboard


Germany’s first refugee-only job fair draws thousands

Refugee News


How are the leading US resettlement affiliates in the United States managing to keep track of resettlement? They are using our industry leading refugee case management software.


March to support refugee resettlement planned in Montana

Refugee News

The refugee resettlement controversy in Montana has resulted in some supporters of resettlement receiving death threats. Now those supporters are rallying together.

The International Rescue Committee came to Missoula in November 2015 to determine the city's ability to accept refugees. The IRC has said that Missoula could sustain around 100 refugees a year. They have submitted an application to the state department to bring a resettlement agency to Missoula. 

Read more here





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Phone number:

(713) 570-6193